What MeritCue actually stores

If you create an account, MeritCue stores:

• Account email and a protected password (not the password itself). A student who joins a family by code can add an email later.
• Whether you are on the student or parent path
• The grade year you choose: sophomore or junior. It sets the October countdown and a few lines of text.
• An optional first name, so a linked parent can tell children apart. A last name is not stored.
• The time zone reported by the device, so practice days stay on the student's calendar.
• Practice and diagnostic progress: answers, word reviews, quiet days, minutes studied, words still due, a chosen 10-minute time, and how many free items were used that day
• Whether the plan is Free, Monthly, or Season pack, plus the payment identifiers from checkout
• A private invite from one student account to another student email, and whether each student has accepted it
• A private invite between two students stores a private link.
• Whether a student turned on the daily practice reminder and the hour they chose. The reminder arrives by email to the account address.
• A recovery link for the account email, stored so it cannot be read back, and kept only until the link is used or it expires

Guest practice stays saved in this browser. Creating an account from a guest session claims that on-device progress. A guest can also leave an email at the end of a sample. That email is optional. MeritCue stores it in the United States database with the time it was saved and whether that address later belongs to a paid account. MeritCue may send one follow-up two days later if paid practice has not started. The weekly parent note is separate and still goes only to a parent who already has an account. A parent can also ask MeritCue to email the free Reading and Writing check. MeritCue stores that email and the anonymous result. A student name is not included.

• No school, district, or classroom rostering. No class codes, no gradebooks.
• No student last name, student ID, or photo
• No College Board login, Bluebook data, or scraping of College Board sites
• No prior-PSAT score upload in this version
• MeritCue does not store card numbers or the security code. Stripe handles those.
• MeritCue does not collect a phone number and does not send text messages. A student may still open an invite in a text message on their own phone.

Durable account and progress data is stored in the United States, region AWS US East (N. Virginia) / us-east-1. The site is served over HTTPS. Stripe processes payments on Stripe’s infrastructure. We do not choose an EU or other non-US region for the MeritCue database.

Email identifies your account so you can sign back in and keep paid access. Grade year only changes a few lines of text in the product. Progress drives practice, the weekly parent summary, and daily free limits. A linked parent can open the last 7 days and each child. That page shows minutes, days practiced, the current streak, accuracy by skill, trap patterns, words still being learned, and recent missed questions. A missed question includes the passage, the question, the student's answer, the correct answer, and the explanation. It is not a live view of a session and not a missed-night alert. Payment status unlocks Pro. We do not sell this data, and we do not run classroom admin tools. A parent with an account email can also receive that same weekly summary by email. The note goes only to that parent, on the day and hour they choose. If they do not choose, it arrives on Sunday evening, Chicago time. It does not go to the student.

A new student has one daily practice reminder on at 4:00 in the afternoon, Chicago time, unless they turn it off at signup. It arrives by email to the address on the student account. It goes out once on a Chicago day, and not on a day they already practiced. They can change the hour or turn it off from Account. The reminder says: Practice today. About 10 minutes, six short questions a day, then you stop.

If you cannot log in, the login screen can send one recovery email to the address already on the account. The link lets you choose a new password on that same account. It does not create a second account.

Two students can invite each other inside the product. Each student sees the other student's days practiced this week only after both have accepted. After both have accepted, they also see a week streak, whether one student is ahead or behind this week, and one mark when a student has practiced every day this week. Those cues use days practiced. Students who were not invited cannot see that count, the streak, or the mark.

That invite includes a private link. The link does not show a name, a score, or a class code. It is not a public page. Both students still have to accept before either sees the other student's days.

Season pack is a one-time payment through Stripe and lasts one year from the purchase date. Monthly is a Stripe subscription. Checkout runs on Stripe’s page. When Stripe confirms a payment, MeritCue marks the paid plan on the account. We keep the payment event type and its identifier. We never log full card data.

Signed-in users can delete their own MeritCue account and progress on the Account page. That removes the account and its progress, including private student invites, and signs you out. Guests can clear this device the same way, or by signing out and clearing site data.

If you cannot sign in, email support@meritcue.com from the account address and ask us to delete it. An optional sample email is separate from an account. To remove it, email support@meritcue.com from that address. Stripe may keep records they are required to retain; we cannot delete Stripe’s copies of a payment.

The product is for high-school students (typically sophomores and juniors) and their parents. It is not directed at children under 13.